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Product FAQs

We collect some FAQs to help you know better about our company, our capabilities, our products and services.

Are you trading company or manufacturer?

We are a large-scale enterprise at the leading position of the industry with recognized prestige dedicating to the manufacture and development of fasteners with an experience of decades.

What can you buy from us?

Specializing in the production and sales of fasteners including Nuts, Bolts, Drop in anchor, Strong anchor, Self-drilling screw, Self-tapping screw, Drywall screw and Customized cold forging parts.

How can we visit your factory?

First Warmly welcome your visiting our factory! Our Company located in Southwest Development Zone,Yongnian District, Handan City, Hebei Province, China.

How can we guarantee quality?

Always a pre-production sample before mass production; Always final Inspection before shipment.

Whether to support customized services？

Yes, Support customized CNC non-standard special-shaped parts.

Can I place a small quantity as trial orders?

Definitely yes,small quantity can be acceptable for the first order.

Do you provide samples?is it free or extra?

Yes, we could offer the sample for free charge but do not pay the cost of freight.

How long is your delivery time?

Generally it is 5-10 days if the goods are in stock.or it is 15-20 days if the goods are not in stock,it is according to quantity.

Why should you buy from us not from other suppliers?

The main feature of our company is the ability to optimize the product design with our strong engineering team, so as to help customers save costs in material selection and structure function and safety.

How does your company handle with customer's complaints?

The policy for us to handle with customer's complaint is CUSTOMER FIRST.
1) After get customer's complaints, we will inform all our related people, such as production manager, engineer, quality people and understand the whole condition and find out the reasons.
2) We will report to customer the reasons and solutions.
3) Then to negotiate with customer and find the acceptable solution which both agreed.

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